oi Business Services

March 26, 2025

Expertise without Full-Time Cost!

oi Business Services provides services to small and medium-size businesses in Western North Carolina and Upstate South Carolina and services via remote technologies anywhere in the United States.

Fractional CTO

Need help with IT Infrastructure Planning and Management? We have experience with:

  • Networking
  • Web sites
  • Cloud Computing
  • Web Commerce
  • Metrics & KPIs 
  • Business Analytics
  • Internet Telephony
  • VOIP and Video Surveillance Systems
  • and more…

We can support your business and IT operations on the desktop, the network, the server room, and in the cloud.

Business Intelligence & Data Analytics

With our years of experience with database, statistical analysis and presentation technology, we are ready to bring Actionable Business Metrics to your operation.

Bookkeeping Services

Division Of Labor is such a simple idea.

YOU focus on running and growing your business. Our bookkeeping services will handle the monthly accounting chores that presently compete for your precious time. YOUR CPA and Tax Preparer takes a look with a “second set of eyes” and then they file those income tax reports that Mr. Government requires.

We prefer QuickBooks Online for most businesses. Here is why:

The secret to success with QuickBooks Online is:
a) selecting the version that is a match for your situation, and
b) maximizing your use of QuickBooks Online intelligent automation.

With our regular monthly expert help configuring and managing your QuickBooks account – you will find keeping a current picture of your business a lot easier than going it alone.

Call Centers/Contact Centers

We combined our years of experience with call and contact centers with Abbott Associates to provide design, implementation and sustainment training for customer facing and for internal infrastructure and support operations.

Enterprise Services

Operation Improvement offers enterprise improvement and turnaround services either remote or on-site within the United States with hourly, daily and weekly rates depending on the type of engagement.

We evaluate your operation from both a conceptual and a data-driven perspective. We identify and redesign missing and malformed business processes, provide sustainment training, make recommendations and see improvements through to a successful implementation

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